With the addition of the facility, Škoda Auto India now has 10 customer touchpoints in Chennai and 31 touchpoints across 14 cities in Tamil Nadu.Škoda Auto India on Thursday strengthened its aftersales network with the launch of its first-ever Express Care facility in the country, located at Kun Motor Enterprises in Chennai. The initiative is part of the company’s broader strategy to enhance customer ownership experience and expand service accessibility across India.
Located at Perungudi on Chennai’s OMR Road, the new aftersales facility spans 27,900 sq ft and is equipped with 16 service bays. The launch introduces Škoda Express Care, a new service offering under the company’s Škoda Super Care programme.
With the addition of the facility, Škoda Auto India now has 10 customer touchpoints in Chennai and 31 touchpoints across 14 cities in Tamil Nadu. Nationally, the company’s network has expanded to more than 335 touchpoints across 185 cities, up from around 120 touchpoints in 2021.
Ashish Gupta, Brand Director, Škoda Auto India, said, “2026 has been a year of strengthening our connection with customers through a focused product offensive, customer-first initiatives, and an unwavering commitment to delivering greater value throughout the ownership journey. The inauguration of our first Express Care facility in Chennai is a natural extension of that philosophy.”
The company said the Express Care model is designed to provide faster and more efficient periodic maintenance through dedicated service infrastructure, advance job card preparation, parts pre-kitting, certified technicians working in parallel workflows, and real-time service monitoring through its WMS 2.0 platform.
Arun Uppuswamy, Dealer Principal, Kun Motor Enterprises., said, “We are proud to further strengthen our association with Škoda Auto India by launching the brand’s first-ever Express Care facility in the country. This new facility reinforces Škoda Auto’s commitment to delivering an enhanced ownership experience through efficient processes, skilled manpower and high-quality service standards.”
