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Skoda India rolls out new unified four-year ownership and service framework



<p>Å koda Auto India stated that the programme will be delivered through its service network spanning over 325 customer touchpoints across 183 cities.</p>
<p>“/><figcaption class= Å koda Auto India stated that the programme will be delivered through its service network spanning over 325 customer touchpoints across 183 cities.

Å koda Auto India on Monday launched a new ownership programme, Å koda Super Care, which will be introduced across its entire product range from 2026. The programme brings together a four-year standard warranty, four-year roadside assistance and four labour-free services under a single service framework.

The company said the initiative is aimed at improving predictability and support during the ownership period, while encouraging customers to engage with authorised service centres early in the vehicle lifecycle.

“Ownership is about confidence, clarity and value every time a customer drives their car, visits a service centre or needs support. With Å koda Super Care, we are bringing together best-in-class warranty coverage and roadside assistance for four years, along with four free services, including the Å koda Check-in services at 1,000 and 7,500 km,” said Ashish Gupta, Brand Director, Å koda Auto India.

Coverage and service scope

Under the Å koda Super Care programme, customers will receive four years of standard warranty and roadside assistance, along with four labour-free services. These include periodic maintenance services at 15,000 km and 30,000 km, and newly introduced check-in services at 1,000 km and 7,500 km. The company said the structure is designed to provide transparency in pricing and service communication, with customers able to schedule service appointments through digital platforms and dealer networks. All services will be carried out using genuine parts and trained technicians.

Škoda Auto India stated that the programme will be delivered through its service network spanning over 325 customer touchpoints across 183 cities. In addition to physical service centres, support will be available via digital channels and the company’s call centre.

The automaker said the new programme reflects its focus on predictable service costs, clearer communication and long-term customer engagement.

  • Published On Jan 5, 2026 at 12:27 PM IST

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