The Indian government has issued emergency helpline numbers after a devastating bus accident near Medina in Saudi Arabia reportedly claimed the lives of 42 passengers.
The Consulate General of India in Jeddah has set up a 24×7 control room to assist families. The helpline numbers shared are: 8002440003 (toll free), 0122614093, 0126614276, and 0556122301 (WhatsApp).
In an official statement, the Consulate General of India, Jeddah said, “In light of a tragic bus accident late last night involving Umrah pilgrims, near Madinah, Saudi Arabia, a 24×7 Control Room has been set up in the Consulate General of India, Jeddah. We express our deepest condolences to the bereaved families. Embassy in Riyadh and the Consulate in Jeddah are also in touch with the Saudi Hajj and Umrah Ministry and other local authorities. They are also in touch with the concerned Umrah operators. A team of Consulate staff and Indian community volunteers is on the ground at various hospitals and sites”.
Consulate General of India, Jeddah: “In light of a tragic bus accident late last night involving Umrah pilgrims, near Madinah, Saudi Arabia, a 24×7 Control Room has been set up in the Consulate General of India, Jeddah. We express our deepest condolences to the bereaved families.… pic.twitter.com/UFo8RmMHqd
— ANI (@ANI) November 17, 2025
Indian Pilgrims Killed In Accident Near Medina
The accident took place around 1:30 am IST on Monday when a bus travelling from Mecca to Medina crashed into a diesel tanker. A large number of those feared dead are believed to be from Hyderabad, including 20 women and 11 children. Most passengers were reportedly asleep when the collision occurred. Local residents rushed to support rescue operations, while Saudi authorities are yet to release an official casualty figure.
In the wake of the incident, the Telangana government has also opened a control room at the state Secretariat to assist affected families.
