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‘500 People Onboard, No Emergency Exit, Rescue Began After 1 Hour’: Passengers From Stranded Mumbai Monorail

A monorail train near Mysore Colony station in Mumbai came to a halt on Tuesday evening due to a power supply snag, leaving hundreds of commuters stranded. The incident, which occurred against the backdrop of heavy rain, triggered an emergency response involving the Brihanmumbai Municipal Corporation (BMC), the fire brigade, and police.

One passenger, Sunil, described the situation inside the train: “I was in the train from 5:30 PM. The rescue operation started after 1 hour. There were at least 500 passengers in the train. This train arrived after a gap of 30 minutes, so the entire train was overloaded with passengers…”

He further added, “There was no emergency exit, there are children, elderly, and ladies. A man fainted in front of me.”

Another passenger said suffocation was the main issue inside the stranded monorail, “Passengers were patient. The train had many senior citizens and kids, and they were facing difficulties… Suffocation was the main problem inside the train…”

Maharashtra CM Fadnavis Orders Probe

BMC Additional Municipal Commissioner Amit Saini confirmed that multiple agencies had joined hands to evacuate the stranded commuters. “Teams of the fire department and police are engaged in the rescue. The rescue operation is underway,” he said.

Following distress calls to the BMC helpline, fire brigade personnel rushed to the spot with three snorkel vehicles to assist in bringing passengers to safety. Officials reported that the monorail broke down around 6:15 PM between Chembur and Bhakti Park stations.

Meanwhile, Maharashtra Chief Minister Devendra Fadnavis ordered a probe into the incident. “Due to some technical reason, a monorail is stuck between Chembur and Bhakti Park. MMRDA, the fire brigade, and the municipal corporation, all agencies have reached the spot. The highest priority is being given to the safety of all passengers. Therefore, no one should worry or panic. All passengers will be safely evacuated. I request everyone to remain patient. I am in contact with the MMRDA Commissioner, the Municipal Commissioner, the police, and all relevant agencies. An inquiry will also be conducted into why this incident occurred,” he wrote on X.

On the rescue, Deputy CM Ekanth Shinde told ANI, “Due to the closure of Harbour Line, several passengers started travelling in the Monorail. This led to overcrowding in the train, and a power breakdown occurred. Due to the power breakdown, emergency brakes were applied, and the train stopped. Our priority is to rescue passengers from the train. I spoke with the Municipal Commissioner. Officials of MMRDA, BMC, Fire Brigade and police are present at the spot. I also spoke with some of the passengers. The rescue operation will be finished in a while now. Medical teams are present at the spot. The passengers will soon reach their homes safely. We will ensure that this incident is not repeated…”

Services partially running, says MMMOCL

The Maha Mumbai Metro Operation Corporation Limited (MMMOCL), which operates the monorail, issued a service update on X, reassuring passengers that services were still functioning on a single line.

“Service update One Monorail train near Mysore Colony station has experienced a minor power supply issue. Our operations and maintenance teams are already on-site and working to resolve it quickly. For now, services between Wadala and Chembur are running smoothly on a single line. We sincerely thank you for your patience and assure you that your safety remains our top priority. Rest assured, normal services will be restored at the earliest,” the post read.

Authorities confirmed that efforts to evacuate all passengers were in progress at the time of reporting. Further updates are awaited.

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