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NEW DELHI: FSSAI has issued nine notices to Swiggy Instamart following multiple consumer complaints alleging violations of the Food Safety and Standards Act, 2006, ANI reported on Saturday.The action comes a day after Swiggy disclosed that it had received a prohibition order from the food regulator in connection with its food ordering and delivery platform, Toing, over observations related to the updation of its FSSAI licence particulars.In a regulatory filing on Friday, Swiggy clarified that the matter did not involve any food safety concerns and has since been resolved after the company obtained a modified FSSAI licence on July 9, 2026.”This is to inform that Swiggy Limited had received a Prohibition Order dated July 6, 2026, from the Food Safety and Standards Authority of India in relation to the Company’s food ordering and delivery platform/application Toing,” the company said in its filing.According to Swiggy, the order was issued by the FSSAI’s Designated Officer in Karnataka seeking an explanation regarding the Toing platform and certain licence-related particulars. The company said the observations were administrative in nature and related only to the updation of licence details.It added that the issue is not expected to have any material financial impact on its operations or financial position, and no monetary penalty has been imposed. The notices to Swiggy Instamart are part of a broader crackdown by the food safety regulator against companies for alleged violations of food safety, labelling and advertising norms.Earlier this week, FSSAI issued notices to alcoholic beverage manufacturers over the alleged unauthorised use of added flavours, misleading age-related claims and non-compliance with disclosure norms under the Food Safety and Standards (Alcoholic Beverages) Regulations, 2018.The regulator also recently served notices to Lotte India, Ferns N Petals and Kubera Foods over misleading claims and labelling violations, directing them to explain within seven days why action should not be initiated under the Food Safety and Standards Act, 2006.Among the alleged violations flagged by FSSAI were misleading “100 per cent vegetarian”, “100 per cent natural”, “premium chocolate”, “fresh”, and “no preservatives” claims, incorrect nutritional declarations, inadequate ingredient disclosures and the use of non-compliant labels.The regulator had also issued notices last week to several beverage companies for allegedly misbranding products as “energy drinks” and to Heritage Foods over claims relating to its “fresh paneer” product. FSSAI said its recent enforcement actions are based on consumer complaints as well as suo motu cognisance, as part of efforts to strengthen compliance and protect consumer interests.
