The will provide service manuals, diagnostic tools, training, and warranty processes, while Castrol will ensure infrastructure and capability readiness at its workshops.VinFast Auto India, India unit of the global EV firm, on Wednesday said it has signed a Memorandum of Understanding (MoU) with Castrol India to provide reliable and accessible after-sales support for its EV customers across the country.
According to the official press release, the partnership aims to strengthen the company’s service ecosystem as it scales operations in India.
Under the agreement, selected outlets from Castrol’s network of over 750 Castrol Auto Service workshops across more than 300 cities will be made available to its customers. These facilities will feature dedicated VinFast-branded service bays, certified EV technicians, and genuine spare parts.
The will provide service manuals, diagnostic tools, training, and warranty processes, while Castrol will ensure infrastructure and capability readiness at its workshops. The collaboration is expected to deliver standardised service quality, transparency, and convenience through Castrol’s digitally integrated service ecosystem.
The Vietnamese EV manufacturer has been deepening its presence in India with significant investments, including a manufacturing facility in Thoothukudi, Tamil Nadu — its first overseas assembly plant — with an initial capacity of 50,000 vehicles per annum, scalable to 150,000 units. It has also tied up with leading dealer partners to set up 35 outlets across 27 cities by end-2025.
