No More ‘Tip To Get Cab Faster’: Govt Orders Uber, Ola To Remove Pre-Ride Tip Prompts

Passe ge s
usi g
Ube ,
Ola
a d
othe
cab-haili g
platfo ms
will
o
lo ge
be
asked
to
offe
a
tip
while
booki g
a
ide.
The
Mi ist y
of
Road
T a spo t
a d
Highways
has
i st ucted
moto
vehicle
agg egato s
to
emove
p e- ide
tippi g
optio s
f om
thei
digital
platfo ms
with
immediate
effect.

The
gove me t& squo;s
i te ve tio
ce t es
o
how
these
optio s
a e
p ese ted
to
passe ge s.
A
additio al
payme t
ca ot
be
used
o
p ese ted
i
a
ma e
that
suggests
it
could
imp ove
the
cha ces
of
secu i g
a
cab
o
lead
to
faste
co fi matio .

The
di ectio
follows
epo ts
of
ide-haili g
platfo ms
displayi g
p ompts
i cludi g
“Adva ce
Tip& dquo;,
“Choose
a
Add-o & dquo;
a d
“Imp ove
you
cha ces
of
quicke
ide
co fi matio & dquo;
du i g
the
booki g
p ocess.

What
The
New
Rule
Mea s
Fo
Passe ge s

The
issue
is
ot
tippi g
itself,
but
the
timi g
a d
ma e
i
which
the
optio
is
offe ed.

The
Mi ist y
has
asked
agg egato s
to
exami e
thei
apps
a d
othe
digital
platfo ms
a d
emove
a y
featu e
that
is
i co siste t
with
the
Moto
Vehicle
Agg egato
Guideli es,
2025,
epo ted
I dia
Today.

A
passe ge
ca ot
be
p ese ted
with
a
tip,
add-o
o
payme t
optio
befo e
the
ide
is
completed
if
the
accompa yi g
message
implies
that
payi g
mo e
could
affect
the
se vice
they
eceive.

This
cove s
possible
li ks
betwee
a
upf o t
payme t
a d
the
availability
of
a
cab,
d ive
accepta ce,
speed
of
booki g
co fi matio ,
d ive
allocatio
o
passe ge
waiti g
time.

As
a
esult,
passe ge s
should
ot
be
e cou aged
to
pay
a
additio al
amou t
du i g
the
booki g
p ocess
with
the
expectatio
that
doi g
so
could
i c ease
thei
cha ces
of
getti g
a
ide.

Also
Read
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UPI
Cha ges
May
Retu
Fo
High-Value
T a sactio s:
Govt
Weighs
Two
Optio s

Tippi g
D ive s
Is
Still
Allowed

The
gove me t
has
ot
stopped
passe ge s
f om
tippi g
cab
d ive s.

Clause
14.15
of
the
Moto
Vehicle
Agg egato
Guideli es,
2025
allows
passe ge s
to
volu ta ily
tip
d ive s
o ce
the
jou ey
has
e ded.
The
p ovisio
also
equi es
the
e ti e
tip
to
be
passed
o
to
the
d ive ,
with
o
deductio
by
the
agg egato .

This
mea s
passe ge s
ca
co ti ue
to
ewa d
d ive s
afte
completi g
a
t ip.
What
agg egato s
ca ot
do
is
positio
a
tip
befo e
the
jou ey
as
somethi g
that
could
help
a
passe ge
obtai
o
imp ove
a
cab
se vice.

Why
Ube ,
Ola
A d
Othe
Agg egato s
Face
Actio

The
Mi ist y’s
di ectio
comes
afte
epo ts
about
p e- ide
tippi g
featu es
appea i g
o
ide-haili g
platfo ms.

The
Ce t al
Co sume
P otectio
Autho ity
had
ea lie
di ected
cab-haili g
platfo ms
to
disco ti ue
the
p actice.
The
latest
i st uctio
f om
the
Mi ist y
of
Road
T a spo t
a d
Highways
ei fo ces
the
equi eme t
u de
the
Moto
Vehicle
Agg egato
Guideli es,
2025.

Agg egato s
have
ow
bee
asked
to
make
the
equi ed
cha ges
to
thei
apps
a d
digital
platfo ms
without
delay.

The
gove me t’s
di ectio
seeks
to
keep
tippi g
a
volu ta y
choice
made
afte
a
jou ey,
athe
tha
a
additio al
payme t
p ese ted
du i g
booki g
as
pote tially
eleva t
to
getti g
a
cab,
secu i g
quicke
co fi matio
o
eceivi g
a
pa ticula
level
of
se vice.

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Read
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