EPFO
has
dismissed
these
a d
said
this
t a sitio
was
impleme ted
with
mi imal
dis uptio
of
se vices,
a d
the
tempo a y
i c ease
i
pe de cy
was
due
to
movi g
to
a
ew
e te p ise-wide
platfo m
NEW
DELHI:
Weeks
afte
the
ollout
of
the
ew
ce t alised
IT
e abled
system
(CITES)
ea ly
July
by
Employees’
P ovide t
Fu d
O ga isatio
(EPFO),
which
p omised
to
e ha ce
membe
co ve ie ce
th ough
faste
automated
claims
settleme ts,
field
officials
ac oss
the
cou t y
have
bee
“left
to
thei
ow
devices”
to
deal
with
the
mou ti g
claim
pe de cies
as
the
ew
system
faces
st ai ,
claimed
the
EPF
Office s
Associatio
(EPFOA)
i
a
lette
to
labou
mi iste
Ma sukh
Ma daviya.Co t a y
to
expectatio s
that
the
majo ity
of
claims
would
be
settled
i
2-3
days,
EPFOA
claims
that
“lakhs
of
auto
claims
we e
kept
pe di g
i
the
system
fo
mo e
tha
20
days,
with
o
expla atio
to
eithe
the
field
offices
o
to
the
membe s.”Howeve ,
EPFO
has
dismissed
these
a d
said
this
t a sitio
was
impleme ted
with
mi imal
dis uptio
of
se vices,
a d
the
tempo a y
i c ease
i
pe de cy
was
due
to
movi g
to
a
ew
e te p ise-wide
platfo m.
