Twitch is now a go-to for streaming content (via Getty Images)
The renowned streaming platform Twitch is facing a hard time as several streamers are claiming that their accounts have been compromised. Some have reported that unknown attackers accessed their accounts and changed payout details. The reports quickly spread on X, raising concerns about platform security. Some affected users said this happened even though two-factor authentication, or 2FA, was enabled on their accounts.The situation gained wider attention after multiple virtual streamers and industry figures spoke out. Twitch later confirmed it was aware of the issue and said it had started investigating. The same day, Twitch also updated its Cookie Notices for the first time in years. While no direct link has been confirmed, the timing drew further attention from the streaming community.
VTuber Kiona and Sasuga Reina raise the issue with Twitch accounts on social media
VTuber Kiona was among the first to share details publicly. She claimed her Twitch account was hacked and that the payout method was changed without her knowledge. She said this happened despite having 2FA enabled and receiving no warning messages. In a post on X, she wrote, “someone hacked into my Twitch account and changed the payout method WHILE I HAVE 2FA, i didn’t get a text message to my phone or any notification that anyone was trying to sign in. HOW IS THIS EVEN POSSIBLE? @Twitch #twitch HELLO???”Another virtual streamer, Sasuga Reina, reported a similar experience. She said she received an email stating her payment details had been updated, even though she had not made any changes. Reina believed the issue might be connected to a Twitch Prime bot subscription attack. She explained that she had recently been targeted by a Prime sub bot raid and was already monitoring her account closely.In a detailed message, Reina criticized Twitch support for not taking her concerns seriously at first. She wrote, “PSA IF YOU WERE HIT BY TWITCH PRIME BOTS: Hey @TwitchSupport I just reached out to you because I noticed that I got an email saying my account payment details have been changed, when I DID NOT change them. I was recently subjected to a prime sub bot raid, so I have been watching everything like a hawk and immediately contacted support. Your chat support agent was more interested in getting me off of the chat instead of actually addressing that my account was clearly compromised, despite having 2FA enabled. Only after I pushed for them to NOT end the chat did they actually run a check to see that my account was in fact compromised.”Livestreaming industry figure Zack Bussey also addressed the issue. He shared Twitch’s response, confirming the platform was investigating. Twitch stated, “We’re aware of this issue and working quickly to investigate. We recommend that all users contact Support if you believe you’ve been impacted: ✉️: https://link.twitch.tv/GetSupport”. Later the same day, Bussey noted that Twitch updated its Cookie Notices for the first time since 2019. He explained that the update included new descriptions for time-based, party-based, and purpose-based cookies. While Twitch has not linked the update to the reported hacks, streamers continue to wait for clearer answers.Also Read: Kick streamer Adin Ross and rapper Joe Budden’s beef explained after their podcast clip sparks online backlash
